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CertifySphere Privacy Policy

Last Updated: June 19, 2025

Introduction​

CertifySphere Solutions LLC ("CertifySphere," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy applies to our website (certifysphere.com) and describes our practices regarding information collected through our website.

Information We Collect​

Information You Provide​

We may collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number when you contact us or subscribe to our newsletter
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Account Information: If you create an account for our services or products
  • Professional Information: Job title, company, industry when relevant to our services

Automatically Collected Information​

When you visit our website, we automatically collect certain information:

  • Technical Information: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on pages, click patterns, referring websites
  • Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy below)

How We Use Your Information​

We use the collected information for the following purposes:

Website Operations​

  • Provide and maintain our website functionality
  • Improve user experience and website performance
  • Respond to your inquiries and provide customer support
  • Send important updates about our services

Marketing and Communication​

  • Send newsletters and promotional materials (with your consent)
  • Inform you about new products, services, and company updates
  • Conduct market research and gather feedback

Business Operations​

  • Analyze website usage to improve our services
  • Protect against fraud, abuse, and security threats
  • Comply with legal obligations and business requirements

Information Sharing​

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers​

We work with trusted third-party service providers who assist us with:

  • Website hosting and maintenance
  • Email marketing and communication
  • Analytics and performance monitoring
  • Customer support services

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or other illegal activities
  • Enforce our terms of service

Business Transfers​

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with continued protection under this privacy policy.

Cookies and Tracking Technologies​

What Are Cookies​

Cookies are small text files stored on your device that help us improve your browsing experience and understand how our website is used.

Types of Cookies We Use​

Essential Cookies​

  • Required for basic website functionality
  • Enable navigation and access to secure areas
  • Cannot be disabled without affecting website operation

Analytics Cookies​

  • Help us understand how visitors interact with our website
  • Provide insights on popular content and user behavior
  • Used to improve website performance and user experience

Marketing Cookies​

  • Track your interests to provide relevant content
  • Measure the effectiveness of our marketing campaigns
  • May be used for remarketing purposes

Managing Cookies​

You can control cookies through your browser settings:

  • Accept All Cookies: Allow all cookies for optimal website experience
  • Block All Cookies: Disable all cookies (may affect website functionality)
  • Selective Control: Choose which types of cookies to accept

To manage cookies in popular browsers:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

Your Rights and Choices​

Depending on your location, you may have the following rights:

Access and Portability​

  • Request access to your personal information
  • Obtain a copy of your data in a portable format
  • Review how your information is being used

Correction and Updates​

  • Correct inaccurate or incomplete information
  • Update your contact preferences
  • Modify your account settings

Deletion and Restriction​

  • Request deletion of your personal information
  • Restrict certain processing activities
  • Object to specific uses of your information

Communication Preferences​

  • Unsubscribe from marketing emails
  • Opt-out of promotional communications
  • Choose your preferred communication methods

Data Security​

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards​

  • SSL/TLS Encryption: Secure data transmission
  • Secure Hosting: Protected servers and databases
  • Access Controls: Limited access to personal information
  • Regular Updates: Security patches and system updates

Organizational Measures​

  • Staff Training: Employee privacy and security training
  • Data Policies: Clear procedures for handling personal information
  • Incident Response: Protocols for addressing security breaches
  • Regular Audits: Periodic security assessments

Data Retention​

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Contact Information: Retained while you maintain an active relationship with us
  • Website Analytics: Typically retained for 24-26 months
  • Marketing Data: Retained until you opt-out or unsubscribe
  • Legal Requirements: Retained as required by applicable laws

When information is no longer needed, we securely delete or anonymize it.

International Data Transfers​

CertifySphere is based in the United States. If you are located outside the U.S., please note that:

  • Your information may be transferred to and processed in the United States
  • We implement appropriate safeguards for international transfers
  • Your information is protected by this privacy policy regardless of location

Children's Privacy​

Our main website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 on our general website.

Note: Our specific products (like MindBloomers) have separate privacy policies designed for child users and COPPA compliance. Please refer to the individual product privacy policies for details about children's privacy protection.

State Privacy Laws​

California Consumer Privacy Act (CCPA)​

California residents have additional rights including:

  • Right to Know: Information about data collection and use
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: Equal service regardless of privacy choices

Other State Laws​

We comply with applicable state privacy laws in Virginia, Colorado, Connecticut, and other states. Contact us for specific information about your state's privacy protections.

Changes to This Privacy Policy​

We may update this Privacy Policy periodically to reflect:

  • Changes in our business practices
  • New legal requirements
  • Technology updates
  • User feedback and industry best practices

When we make material changes:

  • We will update the "Last Updated" date
  • Significant changes will be prominently posted on our website
  • We may notify you via email for material changes

Contact Information​

For questions, concerns, or requests regarding this Privacy Policy:

General Privacy Inquiries:

Data Protection Officer:

General Contact:

Mailing Address: CertifySphere Solutions LLC
[Please contact us for our current mailing address]

Additional Resources​

Product-Specific Privacy Policies​

  • Terms of Service: /docs/terms-of-service
  • Cookie Policy: Included in this privacy policy
  • Data Security Policy: Available upon request

Privacy Resources​

Effective Date: June 19, 2025
Next Review: December 19, 2025

This privacy policy is part of our commitment to transparency and protecting your privacy. For the most current version, please visit: https://certifysphere.com/privacy-policy